Independent IT consultancy in Miami. I design, secure, and run the systems small and mid-sized businesses depend on — and I'm the one who answers when something breaks.
Most companies my size of client hire either a full-time generalist or a managed services provider that routes them through a rotating help desk. This is the third option: one senior engineer, on retainer, who knows your environment because he built it.
That means the person deciding how your network is segmented is the same person picking up the phone on a bad Monday. Nothing gets lost in a handoff, because there isn't one.
Endpoint protection and threat response, patch management, multi-factor authentication, access reviews, and the written policies that keep them enforced.
Google Workspace and Microsoft 365 administration, password-vault management, and onboarding and offboarding that actually closes every account on the way out.
Design, installation, and ongoing management of business networks, firewalls, and wireless — built to be supportable, not just working on day one.
Day-to-day technical help for your staff, worked through a ticketing system so nothing depends on someone remembering to follow up.
Renewals, license management, and being the technical contact who talks to your vendors so your team doesn't have to.
Migrations, integrations, and automation — scoped and quoted individually, separate from ongoing work.